If you are a small-town tourism director, a chamber leader, or someone working in rural economic development, chances are good you have heard the word influencer and rolled your eyes. Maybe you picture TikTok dances, product placements, or celebrities holding energy drinks. And if that is what comes to mind, you are right to be skeptical.

A decade ago, Gallup, New Mexico wasn’t exactly known as a trail town. It was a rural hub on the edge of the Navajo Nation, surrounded by wide desert, mesas, and sandstone formations, but not much in the way of tourism buzz.

Then came the High Desert Trail System, a volunteer-built network of singletrack that began attracting riders from across the region. Events like Dawn Til Dusk and 24 Hours in the Enchanted Forest drew in thousands of racers and spectators.

If you work in rural tourism, you’ve probably asked it (or at least felt it), "How do we compete with places like Sedona, Moab, or Bend?" Their Instagram feeds are full of sweeping drone shots, pro athletes, polished campaigns, and sponsored ads. Their budgets stretch farther. Their names are already on the map.

And yet, here you are. A small town with one part-time staffer, a tight marketing budget, and a whole lot of untapped beauty.

So what can you do?

You’ve defined your audience. You know you don’t need to speak to everyone, just the right people.

Now comes the next big question: What should we actually post?

For small-town tourism, there’s a common trap: trying to appeal to everyone.

You end up with vague messaging, generic photos, and a website that says everything … and nothing at the same time.

And I get it. When you’re tasked with promoting your whole town, every event, every season, every “hidden gem,” you want to cast a wide net. Maybe … just maybe, someone out there will bite. At least nibble?

But here’s the hard truth I even have to remind myself for the work I do: when you try to speak to everyone, you end up connecting with no one.

For a lot of small towns and rural communities, social media feels like a chore. Something you’re “supposed” to be doing. So you post the event flyer on Facebook. You share the fall colors on Instagram. Maybe you snap a photo of a historic building or two. Then … nothing. No engagement. No growth. Just crickets.

So you wonder ... what’s the point?

But here’s the thing: your problem isn’t the social media platforms themselves. It’s your lack of strategy. Or more specifically, the lack of a strategy that’s actually aligned with your tourism goals.

A few years back, I found myself riding in the Oakridge-Westfir area at Mountain Bike Oregon. To me, it’s the kind of place that makes you believe in second chances, not just for old logging towns, but for entire communities looking for a new way forward.

The singletrack was (and is) world-class, and the ridgeline views were unforgettable. But what struck me most wasn’t necessarily the trails, it was the people. A small, tight-knit community that had weathered economic downturns and reinvested in itself through the simple act of getting people out on bikes.

That didn’t happen overnight.

Building a brand is a long game. It’s less about viral hits and more about consistent presence, a clear identity, and showing up with something that actually connects. I’ve seen it firsthand in the adventure of building Trail Builder Magazine from the ground up.