Why Social Media Engagement Matters for Bike Races

Race directors, how important is social media to your race?

Ok, that's a silly question.

Maybe a better question is this: How are you using social media to build a community around your race?

It’s easy to think about social media primarily as a promotional tool. Registration opens, so you post about it. Prices increase next week, so you remind everyone. You announce sponsors, share course maps, post countdowns, and eventually flood your feed with photos and videos from race weekend.

All of those things have their place and indeed are important.

But social media can do something much more valuable for your race. It can help you build relationships with the people you eventually want to show up.

And that starts with engagement.

WHY SOCIAL MEDIA GROWTH STILL MATTERS FOR BIKE RACES

There has been plenty of discussion over the past few years about whether follower counts still matter.

Social platforms increasingly prioritize interest-based content, which means your posts can reach people who don’t follow your account. A Reel from your race might reach thousands of cyclists who have never heard of your event before.

That’s actually a really good thing. That means your content can go to people who don't even follow you.

At the same time, I don’t think that means followers suddenly don’t matter.

No, I’m not talking about chasing followers for the sake of making a number bigger. I’m talking about real people. Real connections.

Every time someone follows your race, they’re expressing some level of interest. Maybe they’re already registered. Maybe they’re considering racing next year. Maybe a friend participated and they want to see what the event is about. Maybe they saw one of your videos and thought, “Hey, that looks like something I’d like to do!”

Whatever the reason, they’ve opened the door. Now what?

YOUR BIKE RACE DOESN’T NEED AN AUDIENCE. IT NEEDS A COMMUNITY.

This is where I think race promoters need to rethink social media growth.

There is a difference between having an audience and building a community.

An audience watches.

A community participates.

See the difference?

Think about the people who regularly comment on your posts. They tag their riding buddies. They share your videos. They answer questions from other racers. They post photos from previous years and tag your account. They proudly wear your race merch. They come back year after year.

Those people are far more valuable to your race than another anonymous number added to your follower count.

That’s why social media growth should be about getting more people involved in the community surrounding your race than simply followers.

Listen, follower growth certainly does matter, and I'm not downplaying that. Why? It means people are interested in what you're doing.

WHAT SOCIAL MEDIA ENGAGEMENT ACTUALLY LOOKS LIKE FOR A BIKE RACE

When we talk about engagement, we usually think in terms of metrics. At least I do.

Likes. Comments. Shares. Saves. DMs.

Those metrics are useful, but engagement is really about interaction between people.

For a race promoter, that might mean responding when someone asks a question about tire choice for the course (which happens a lot). It could mean commenting on a racer’s training post, resharing someone’s photo from last year’s race, thanking someone who recommends your event, or jumping into a conversation about gravel racing in your region.

It also means creating opportunities for people to participate. Ask riders what bike they’re bringing. Ask previous racers about their favorite section of the course. Talk about weather, tires, gearing, aid stations, travel plans, training, or where people are coming from.

Feature volunteers. Introduce local businesses. Tell stories about returning racers. Highlight the community where your event takes place.

Give people something to respond to rather than constantly giving them something to buy.

STOP USING SOCIAL MEDIA AS A REGISTRATION BILLBOARD

This is one of the biggest traps I see with race marketing.

"Registration opens."

"Register now."

"Early bird pricing ends Friday."

"Register now."

"Only 100 spots remain."

"Register now."

"Price increase tomorrow."

"Register now."

Then race weekend happens, the photos get posted, and the account becomes quiet until registration opens again. If that’s your social media strategy, you’re leaving a tremendous amount of value on the table.

Your followers aren’t simply potential transactions ... nor are they looking to be sold to constantly in your posts.

They’re people who ride bikes. They travel. They train. They have questions. They have stories. They have favorite races and riding buddies and opinions about tire pressure.

Talk to them.

Social media gives race promoters an opportunity to stay connected with riders throughout the year rather than appearing whenever you need them to buy something.

ENGAGEMENT CAN TURN RACERS INTO ADVOCATES

This is where engagement becomes especially powerful.

Some of the best marketing for your race doesn’t come from your race account.

It actually comes from racers.

It’s the rider who sends your registration link to the group chat. It’s someone tagging three friends beneath your course announcement. It’s the racer posting photos from last year and telling everyone how much fun they had. It’s someone answering another rider’s question with, “I’ve done this race three times. You should absolutely come.”

You can’t manufacture that kind of advocacy with another registration graphic. But you can cultivate the kind ofcommunity where it happens naturally.

When people feel connected to your race, they’re more likely to talk about it. And when they talk about it, your race reaches people you might never reach on your own.

SOCIAL MEDIA ENGAGEMENT TAKES TIME

Here’s the part nobody particularly wants to hear …

This takes work. Like, a lot of it. There are no secrets. No hacks.

You can absolutely use paid advertising, partnerships, creators, cycling media, and other promotional strategies to extend your reach. All of those have a place in your marketing plan.

But you can’t automate your way into genuine community (as much as I like and use automations where applicable).

At the same time ...

Someone needs to respond to comments.

Someone needs to answer DMs.

Someone needs to notice when racers tag your event.

Someone needs to participate in conversations.

Someone needs to consistently show up when you’re not asking people to register.

That costs something. Time. But over months and years, those interactions add up.

BUILD YOUR RACE COMMUNITY BEFORE YOU NEED IT

One of the worst times to begin building an audience is when you desperately need registrations.

Community building needs to happen long before that.

Show people the course when registration isn’t open. Tell stories about the town hosting your event. Introduce the people behind the race. Share memories from previous years. Talk about riding. Ask questions. Celebrate your racers.

Keep giving people reasons to stay connected.

Then, when registration eventually opens, you’re not suddenly appearing in someone’s feed asking them for $150.

You’ve already been there.

You’ve been talking with them. Entertaining them. Helping them. Showing them what your race is about. You’ve built familiarity. You’ve built trust. You’ve built community.

And that’s why I think one of the most important questions race directors can ask about social media is “How do we get more people participating in the community we’re building around this race?”

That changes everything.

And over time, it might change how many of those followers eventually show up on your starting line.

Sean Benesh

Sean Benesh is a social media strategist based in Portland, Oregon. He works with rural communities, trail organizations, and race organizers to grow visibility and momentum through photography, writing, and social media. Sean is the founder and editor-in-chief of Trail Builder Magazine and a digital media & communications instructor at Warner Pacific University.

http://www.seanbenesh.com
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