By now, we have looked at who influencers are and why trust and authenticity matter most. But how does influencer marketing actually work? What makes someone decide to visit a place after watching or reading about it online?

The answer lies in psychology as much as marketing.

If you are a small-town tourism director, a chamber leader, or someone working in rural economic development, chances are good you have heard the word influencer and rolled your eyes. Maybe you picture TikTok dances, product placements, or celebrities holding energy drinks. And if that is what comes to mind, you are right to be skeptical.

If you work in rural tourism, you’ve probably asked it (or at least felt it), "How do we compete with places like Sedona, Moab, or Bend?" Their Instagram feeds are full of sweeping drone shots, pro athletes, polished campaigns, and sponsored ads. Their budgets stretch farther. Their names are already on the map.

And yet, here you are. A small town with one part-time staffer, a tight marketing budget, and a whole lot of untapped beauty.

So what can you do?

For small-town tourism, there’s a common trap: trying to appeal to everyone.

You end up with vague messaging, generic photos, and a website that says everything … and nothing at the same time.

And I get it. When you’re tasked with promoting your whole town, every event, every season, every “hidden gem,” you want to cast a wide net. Maybe … just maybe, someone out there will bite. At least nibble?

But here’s the hard truth I even have to remind myself for the work I do: when you try to speak to everyone, you end up connecting with no one.

Ok, let’s get something out of the way.

If you’re organizing a gravel, MTB, or road race, growing your Instagram, Facebook, or TikTok followers just for the sake of numbers is a distraction. You’re not an influencer chasing vanity metrics. You’re a race director trying to build momentum and get riders to your start line.

So why do follower counts still matter?

When I sit down with race organizers to talk about social media, one of the first questions I ask is, “Who’s your audience?”

That’s usually when the eyes go up and to the left. You know the look, somewhere between trying to remember a password and wondering if they left the stove on. And I get it.

When you’re planning a race, managing volunteers, answering emails, and fighting off last-minute chaos, “audience strategy” feels like a luxury. But the truth is, your success on social media and ultimately the success of your event hinges on how clearly you can answer that one question.

I follow enough race organizers and events to know that social media often ends up last on the to-do list. And I get it. Permits, insurance, aid stations, course scouting … it’s a full-time job just to pull off race day. But if you’re pouring all your energy into the logistics and barely showing up online, you’re missing the easiest (and most cost-effective) way to grow.

Let me say it clearly: a good race is not enough anymore.